Cookie Policy — Fatigue Answers

Introduction

This Cookie Policy explains how Fatigue Answers uses cookies and similar tracking technologies when you visit fatigueanswers.com. It describes what cookies are, the types we use, how you can control them, and the third-party services that may set cookies on our site.

We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). Where cookies involve the processing of personal data, our Privacy Policy applies.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owner.

Cookies are not harmful and cannot carry viruses or install software on your device. They do not give us access to your computer or any information about you other than the data you choose to share with us.

Session Cookies vs Persistent Cookies

Session cookies are temporary and deleted from your device when you close your browser.
Persistent cookies remain on your device for a set period or until you delete them manually.

First-Party vs Third-Party Cookies

First-party cookies are set directly by our website (fatigueanswers.com).
Third-party cookies are set by external services we use, such as analytics or consent management tools.

Cookies We Use

We use the following categories of cookies on this website:

Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as setting your privacy preferences or navigating the site. These cookies do not store any personally identifiable information.

Cookie consent preferences: Stores your cookie consent choices so we don’t ask you again on every visit. Duration: up to 12 months.
Session management: Maintains basic website functionality and security during your visit. Duration: session.

Strictly necessary cookies cannot be disabled through our cookie banner. You may block them via browser settings, but this will affect how the website functions.

Analytics Cookies

These cookies help us understand how visitors interact with our website. The information is aggregated and anonymised — it does not identify you personally. We use this data to improve the website and make it more useful for people with fatigue conditions.

Google Analytics (GA4): Collects information about pages visited, time on site, traffic sources, and device type. Data is anonymised with IP masking enabled. Duration: up to 2 years.

Analytics cookies are only placed with your consent via our cookie banner.

Functional Cookies

These cookies allow our website to remember choices you make and provide enhanced, more personal features. For example, they may be used to remember your preferences or the region you are in.

Preference storage: Remembers display preferences to reduce cognitive load on repeat visits. Duration: up to 12 months.

Functional cookies are only placed with your consent.

Marketing Cookies

We do not currently use marketing or advertising cookies on this website. If this changes in the future, we will update this policy and seek your consent before placing any such cookies.

Third-Party Cookies

Some features on this website involve third-party services that may set their own cookies. We do not control these cookies — please review the relevant privacy policies for more information.

Google Analytics

We use Google Analytics 4 to understand how our website is used. Google may use this data in accordance with their own privacy policy. We have configured GA4 with anonymisation settings to minimise data collection. For more information, visit Google’s Privacy Policy.

Silktide Consent Manager

We use Silktide to manage your cookie consent preferences. Silktide sets a cookie to remember your choices and ensure compliance with PECR and UK GDPR. For more information, visit Silktide’s Privacy Policy.

Thinkific (Course Platform)

Our online course is hosted on Thinkific. If you click through to our course pages at fatigueanswers.thinkific.com, Thinkific’s own cookie and privacy policies apply. For more information, visit Thinkific’s Privacy Policy.

How to Manage Cookies

Our Cookie Banner

When you first visit our website, you will be shown a cookie consent banner. You can choose to accept or decline non-essential cookies at that point. You can also change your preferences at any time by clicking the “Cookie Settings” link in our footer.

Browser Settings

You can also manage cookies through your browser settings. Most browsers allow you to:

View and delete existing cookies
Block cookies from specific websites
Block third-party cookies
Block all cookies (not recommended — this may break basic site functionality)
Delete all cookies when you close your browser

For instructions on managing cookies in your browser, visit the help pages for:

Opt-Out Tools

You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.

Impact of Disabling Cookies

Strictly necessary cookies are required for basic functionality. Blocking them via your browser may mean that:

Your cookie preferences are not saved and you will be asked on every visit
Certain interactive features may not work as expected

Disabling analytics or functional cookies will not prevent you from using any part of this website. We have designed the site to work fully without non-essential cookies.

Changes to This Policy

We may update this Cookie Policy periodically to reflect changes in the cookies we use or for legal and regulatory reasons. When we make significant changes, we will:

Update the “Last updated” date at the top of this policy
Display a notice on our website where appropriate
Request fresh consent where required by law

We encourage you to check this page occasionally to stay informed about how we use cookies.

Contact Us

If you have any questions or concerns about this Cookie Policy or our use of cookies, please contact us:

Contact Form: fatigueanswers.com/contact/
Address: 74 Ffordd Yr Afon, Gorseinon, Swansea. SA4 4QA
ICO Registration Number: ZC080413

Further Information

For general information about cookies, including how to manage them, visit aboutcookies.org or allaboutcookies.org.

For information about how we handle your personal data more broadly, please read our Privacy Policy.